At Click.IP we have a wide range of cloud services including our robust Click.Voice cloud hosted phone system, Click.IP Mesh WIFI our cloud managed wireless ranges or even manage your data in the cloud using one of our UK based hosted data centres.
Contact us for more information or to discuss how we can leverage the cloud flexibility in your organisation.
The hosted PBX market is set to grow on average by 13% each year compared to 0.01% of on premises unified communications!
Click.Voice, our cloud based phone system offers a fully featured hosted PBX solution. Our cloud PBX solution provides subscribers with a robust, feature rich hosted PBX service that will grow as your business expands. Why worry about your phone system when you don’t need to anymore!
Rapidly deploy increase PBX extensions. Simply login to your personal portal or ask us, request an extension and then deploy any hard or soft phone via an auto-generated provisioning link saving you time and money.
Easily browse your portal, locate desired extensions quickly, add call queues, menu systems, fax to email, conference rooms and more all at the click of a button via the dynamic web based portal. We can add DDIs and numbers that are automatically provisioned to you PBX without any fuss. No more time spent worrying about call routing or trunking.
Flexible Contracts – Easy Budgeting – Cloud Fax – Hosted Data Centres – Hosted Voice – Hosted Email & IT Systems.
Core Features out of box
Every extension enabled for both automated and event-driven recordings. Event can be triggered by dialing a code during the phone conversation and also with an encryption option available.
This feature is particularly useful for call centers, but also for other types of organizations, ie. financial or insurance agencies. With call screening, such companies are able to filter calls by destination, while complying with local regulations and the Telephone Preference Service or TPS.
Full professional conference facilities allow you to collaborate seamlessly with customers and staff. Set up or schedule pre-defined conference rooms, or initiate 3 way conference from the headset or soft phone.
The REST-based UnifiedAPI provides consistent access to call resources and operations in VoipNow SPE. It allow you to control telephone-relatad features such as real-time management of phone calls, collecting information on history calls etc.
Voicemail can be personalised, whilst messages left by callers may be automatically dispatched by email. Users can check them either by dialling in over the phone or logging into the web management inteiface.
Distribute calls to agents intelligently using a number of pre defined algorithms, enforce SLA’s and view detailed statistics on agents performance and call statistics. Allow agents to log in to the queue’s from analogue and IP extensions.
The IVR feature assists you in creating complex auto-attendant voice menus that can be used in multiple contexts, with various options and actions. You can even integrate it with your applications using the Call Interactive Action of the UnifiedAPI!
Once you have added a user extensions details, name, email address etc, simply select the type of handset you wish to provision and the platform will automatically generate a full provisioning link that simply needs to be copied to the handset for it to be completely provisioned.